Contact us

Contact Us

Phone: 1300 362 072 (Calls from mobile phones at mobile phone rates)

International: +61 2 6276 0111

Complaints: Online Complaint Form

Post: Commonwealth Ombudsman, GPO Box 442, Canberra ACT 2601

Enquiries: Our Enquiry Form can be used to order publications, media enquiries, make an FOI request, request a guest speaker, or lodge a complaint about the Commonwealth Ombudsman.

Our Office: Level 5, Childers Square, 14 Childers Street, Canberra City ACT 2601

Media Enquiries

Our Enquiry Form can be used for media enquiries, or call 02 6276 3759 during standard business hours

Services available to assist you to make a complaint

If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 362 072
  • Speak and Listen users phone 1300 555 727 then ask for 1300 362 072
  • Internet Relay users connect to the National Relay Servicethen ask for 1300 362 072

We have information sheets in many community languages and can provide copies of a large print information booklet.

Feedback

Your feedback is important to us. If you have any questions, comments or suggestions about this site or any information contained in this site, please email us at: ombudsman@ombudsman.gov.au.