Contact us

Enquires Monday to Friday 9am - 5pm (AEST)
Phone 1300 362 072 (calls from mobile phones at mobile phone rates)
Online Complaint Form (to lodge a complaint)
Email ombudsman@ombudsman.gov.au
Fax 02 6276 0123
Postal GPO Box 442, CANBERRA ACT 2601

The ACT Ombudsman's office is located at Level 5, Childers Square, 14 Childers Street Canberra City ACT 2601.

Find out about Making a Complaint to the ACT Ombudsman.

Services available to assist you to make a complaint

If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450. If you are hearing, sight or speech impaired, a TTY Service is available through the National Relay Service on 133 677. We have information sheets in many community languages and can provide copies of a large print information booklet.

Feedback

Your feedback is important to us. If you have any questions, comments or suggestions about this site or any information contained in this site, please email us at: ombudsman@ombudsman.gov.au.