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IMPORTANT NOTICE:
On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.
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      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

      IMPORTANT NOTICE:
      On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.

      Information on FOI for government agencies

      The ACT Ombudsman works with agencies to ensure they comply with their obligations under the Freedom of Information Act 2016.

      Guidelines for government agencies on implementing the FOI Act

      To help ACT Government agencies interpret and administer the FOI Act, the Ombudsman has developed a series of guidelines. These can be found on our publications page.

      Please note, we are updating the guidelines following amendments to the Freedom of Information Act 2016. You should always read the relevant provisions of the FOI Act to check the current wording. The FOI Act is freely available on the ACT Legislation Register.

      Open Access strategy

      To help ACT Government agencies meet their Open Access Scheme requirements, the ACT Ombudsman has developed an Open Access Strategy that can be adapted and used as a template for others.

      Apply for an extension of time.

      If you need to apply to the Ombudsman for an extension of time to process an application, please use this form.

      Ombudsman FOI review decisions

      Our decisions on FOI review applications are available here.

      Freedom of Information Forums

      Throughout the year the Office holds forums for FOI officers working in ACT Government agencies. These forums provide FOI officers with guidance on how to implement the FOI Act.

      At the forums you will hear presentations from FOI experts and learn from their experiences. The forums are used to consult on the development of Ombudsman FOI Guidelines.

      You can contact our team by email to: actfoi@ombudsman.gov.au for more information.