Skip to main content
site logo
    0 results available.
      0 results available.
      language assistant menu topper outer language assistant menu topper inner

      Read documents in your language

      • Albanian
      • Amharic
      • Arabic
      • Bosnian
      • Chinese - traditional
      • Croatian
      • Dari
      • Dutch
      • Farsi
      • Filipino
      • French
      • German
      • Greek
      • Indonesian
      • Italian
      • Korean
      • Russian
      • Turkish
      • Vietnamese
      • Spanish

      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

          • Iain Anderson - ACT Ombudsman
          • Penny McKay - Deputy ACT Ombudsman
          • Legislation and Delegations
          • What we do
          • What we can help with
          • Who else can help
          • Indigenous services
          • Information for non-English speakers
          • FAQs
        • Statement of Commitments
        • Statement of Expectations
          • Guidelines for organisations
          • How to improve agency practices
          • Training for organisations
        • Careers
          • Disclosure log
          • Corporate reports
        • News & Media
        • Before complaining to the Ombudsman
        • How to make a complaint
        • What we do with your complaint
        • ACT Policing
        • Handling of my complaint
        • Public Trustee and Guardian
        • Complaints about our service
          • Employer responsibilities
          • Reportable Conduct E-Learning Module
          • Reportable conduct resource kit
          • Make a complaint about Reportable Conduct
          • How to access government information
          • Information on FOI for government agencies
          • FOI Review decisions
          • FOI Complaints and Reviews
        • Public Interest Disclosure
        • Inspector of the ACT Integrity Commission
        • ACT Policing oversight
      • Publications
        • ACT Ombudsman Phone Menu
        • Albanian
        • Amharic
        • Arabic
        • Bosnian
        • Chinese - traditional
        • Croatian
        • Dari
        • Dutch
        • Farsi
        • Filipino
        • French
        • German
        • Greek
        • Indonesian
        • Italian
        • Korean
        • Russian
        • Turkish
        • Vietnamese
        • Spanish

      Facebook Twitter
      Facebook Twitter
      • About us

        About us

        • Our role
        • How we can help
        • Statement of Commitments
        • Statement of Expectations
        • Help for organisations
        • Careers
        • Access our information
        • News & Media
      • Complaints

        Complaints

        • Before complaining to the Ombudsman
        • How to make a complaint
        • What we do with your complaint
        • ACT Policing
        • Handling of my complaint
        • Public Trustee and Guardian
        • Complaints about our service
      • Accountability and oversight

        Accountability and oversight

        • Reportable conduct
        • Freedom of Information
        • Public Interest Disclosure
        • Inspector of the ACT Integrity Commission
        • ACT Policing oversight
      • Publications
      • Contact us

        Contact us

        • ACT Ombudsman Phone Menu
      Home Home
      1. Home
      2. Publications

      Publications

      We publish a range of reports, brochures, fact sheets, submissions, issues papers, guidelines and other publications for consumers and stakeholders.

        Refine Results

        Filter by Topic

        Filter by Type

        Filter by Year

        Results

        1 - 10 of 646 search results

        PUBLIC STATEMENT
        8 May 2025

        Public Statement ACT NPM visit to Bimberi Youth Justice Centre

        The ACT National Preventive Mechanism (ACT NPM) has undertaken its first jointvisit to the Bimberi Youth Justice Centre.
        REVIEW DECISION
        17 Apr 2025

        Jo Clay MLA and Suburban Land Agency [2025] ACTOFOI 5 (16 April 2025)

        Decision and reasons of ACT Ombudsman FOI review for applicant Jo Clay MLA and respondent Suburban Land Agency. Decision reference: [2025] ACTOFOI 5
        COMMUNIQUE
        11 Apr 2025

        Communiqué ACIC 2 April 2025

        Information commissioners and ombudsmen call on public sector leaders to be stewards of government information. On 2 April 2025, Information Commissioners and Ombudsmen from around Australia came together...
        REVIEW DECISION
        4 Apr 2025

        Public Transport Association of Canberra Inc and Transport Canberra…

        Decision and reasons of ACT Ombudsman FOI review for applicant Public Transport Association of Canberra Inc. and respondent Transport Canberra and City Services. Decision reference: [2025] ACTOFOI 4
        INVESTIGATION REPORT
        28 Feb 2025

        Actions Speak Volume 9 ACT Policing Recommendation Implementation…

        Our report on the implementation of recommendations from our March 2021 report ACT Policing’s administrative framework for engagement with the ACT Aboriginal and Torres Strait Islander community.
        MEDIA RELEASE
        28 Feb 2025

        Media Release | Actions Speak Volume 9 ACT Policing Implementation of …

        The Commonwealth and ACT Ombudsman, Mr Iain Anderson, published the latest Actions Speak report, which shows that ACT Policing has been taking active steps to improve its engagement with ACT Aboriginal and Torres Strait Islander communities.
        REVIEW DECISION
        18 Feb 2025

        Village 25 Pty Ltd and Chief Minister, Treasury and Economic…

        REVIEW DECISION
        14 Feb 2025

        Reform BCC and Transport Canberra and City Services [2025] ACTOFOI 2…

        QUARTERLY REPORT
        12 Feb 2025

        ACT Ombudsman Six Month Report

        This is a report on the activities of the ACT Ombudsman and covers the period 1 July to 31 December 2024.
        PUBLIC STATEMENT
        31 Jan 2025

        ACT Reportable Conduct Public Statement to Designated Entities

        1. Page 1 of search results
        2. Page 2 of search results
        3. Page 3 of search results
        4. Page 4 of search results
        5. Page 5 of search results
        1. Page 1 of search results
        2. Page 2 of search results
        3. Page 3 of search results
        Next

        This site uses cookies to analyse traffic, remember your preferences, and optimise your experience.

        Racism It Stops With Me LogoOmbudsman an officer of the act legislative assembly
        Torres Straight Islander FlagAboriginal Flag

        The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, Culture and community. We pay our respects to Elders past and present.

        • ACT Ombudsman
        • Disclaimer
        • Accessibility
        • Privacy Policy
        • Social Media Policy
        • About the artist
        • Copyright
        Artist - Leah Brideson