How we can help

We work to influence systemic improvement in the ACT public service, to make the ACT better for everyone in the community.

We will consider your complaint carefully, promptly and where appropriate investigate your unresolved matter. If we cannot help you with your complaint, we will tell you who can and how you can contact them.

We have dedicated services for the Indigenous community and can assist non-English speakers through the Translating and Interpreter Service.