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IMPORTANT NOTICE:
On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.
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      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

      IMPORTANT NOTICE:
      On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.

      How we can help

      We work to influence systemic improvement in the ACT public service, to make the ACT better for everyone in the community.

      We will consider your complaint carefully, promptly and where appropriate investigate your unresolved matter. If we cannot help you with your complaint, we will tell you who can and how you can contact them.

      We have dedicated services for the Indigenous community and can assist non-English speakers through the Translating and Interpreter Service.

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