ACT Ombudsman Annual Report 2006-07

CONTENTS

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Transmittal letter and certificate to Minister

1. Performance and financial management
   • Introduction
   • The organisation
   • Overview
   • Highlights
   • Outlook for 2007–08
   • Internal accountability
   • Analysis of agency performance
   • Community grants/assistance/sponsorship
   • Territory records
2. Complaints and inspections
   • ACT Government agencies
   • ACT Policing—Complaints and inspections
3. Consultation and scrutiny reporting
   • Community engagement
   • Legislative Assembly Committee inquiries and reports
   • Legislative report
4. Other reporting
   • Public interest disclosure
   • Freedom of information
   • Human Rights Act
   • Commissioner for the Environment
   • ACT Multicultural Strategy
   • Aboriginal and Torres Strait Islander reporting
   • Ecologically sustainable development
   • ACT Women’s plan
5. Appendixes
   • Statistics
   • Report omissions and reasons for non-compliance
6. References
   • Abbreviations and acronyms
   • Compliance index
   • List of tables and figures
   • Contacts