References
References
Abbreviations and acronyms
ACT | Australian Capital Territory |
ActewAGL | Australian Capital Territory electricity, water and gas utility |
ACTPLA | Australian Capital Territory Planning and Land Authority |
AFP | Australian Federal Police |
BRC | Belconnen Remand Centre |
Complaints Act | Complaints (Australian Federal Police) Complaints Act 1981 (Cth) |
Cth | Commonwealth |
DHCS | Department of Disability, Housing and Community Services |
DUS | Department of Urban Services |
FOI | Freedom of Information |
FOI Act | Freedom of Information Act 1989 (ACT) |
GST | Goods and Services Tax |
Intoxicated | Intoxicated People (Care and Protection) Act 1994 (ACT) |
IWG | Indigenous Working Group |
LET | Law Enforcement Team |
MLA | Member, Legislative Assembly |
MOU | Memorandum of Understanding |
OCYFS | Office for Children, Youth and Family Support |
Ombudsman Act | Ombudsman Act 1989 (ACT) |
Ombudsman Act (Cth) | Ombudsman Act 1976 (Cth) |
PID | Public Interest Disclosure |
PID Act | Public Interest Disclosure Act 1994 (ACT) |
PNG | Papua New Guinea |
RAP | Reconciliation Action Plan |
Young People Act | Children and Young People Act 1999 (ACT) |
Compliance Index
Section A: Performance and financial management reporting
A.1 The organisation
A.2 Overview
A.3 Highlights
A.4 Outlook
A.5 Management discussion and analysisN/A*
A.6 Fraud preventionN/A*
A.7 Risk management and internal auditN/A*
A.8 Internal accountabilityN/A*
A.9 Financial reportN/A*
A.10 Statement of performanceN/A*
A.11 Analysis of agency performance
A.12 HR performanceN/A*
A.13 Staffing profileN/A*
A.14 Workplace health and safetyN/A*
A.15 Learning and developmentN/A*
A.16 Workplace relationsN/A*
A.17 Strategic asset managementN/A*
A.18 Capital worksN/A*
A.19 Government contractingN/A*
A.20 Community grants/assistance/sponsorship
A.21 Territory records
Section B: Consultation and scrutiny reporting
B.1 Community engagement
B.2 Internal and external scrutinyN/A*
B.3 Legislative Assembly Committee inquiries and reports
B.4 Legislative report
Section C: Other reporting
C.1 Strategic Bushfire Management PlanN/A*
C.2 Public interest disclosure
C.3 Freedom of information
C.4 Human Rights Act 2004
C.5 Commissioner for the Environment
C.6 ACT Multicultural Strategy 2006–2009
C.7 Aboriginal and Torres Strait Islander reporting
C.8 Ecologically sustainable development
C.9 ACT Women’s Plan
N/A: element not applicable regarding annual reporting compliance
The ACT Ombudsman is neither a public authority nor an administrative unit within the meaning of the Annual Reports (Government Agencies) Act 2004 (ACT). Consequently, the ACT Ombudsman is unable to report against some aspects of the Chief Minister’s Annual Report Directions 2006–2007. Reporting on these issues and whole-of-government issues is provided for the office as a whole through the Commonwealth Ombudsman Annual Report 2006–2007.
Table A4—omissions and reasons for non-compliance
List of tables and figures
Tables
Table 1 Summary of achievements against performance indicators, 2006–07
Table 2 ACT Policing issues raised in complaints to the Ombudsman managed and resolved by conciliation, 2002–03 to 2006–07
Table A1 Approaches and complaints received and finalised by ACT Government departments and agencies, 2006–07, Ombudsman Act 1989 (ACT) (including freedom of information)
Table A2 ACT Policing complaints received, complaint issues finalised, 2006–07
Table A3 ACT Policing method of handling complaint issues finalised, 2006–07
Table A4 Report omissions and reasons for non-compliance
Figures
Figure 1 Approaches and complaints received about ACT Government agencies, 2002–03 to 2006–07
Figure 2 Time taken to finalise complaints about ACT Government agencies, 2006–07
Figure 3 Complaints received about ACT Policing, 2002–03 to 2006–07
Figure 4 Time taken to finalise complaints about ACT Policing, 2006–07
Contacting the Ombudsman
Enquiries about this report or requests for other information should be directed to:
Director, Public Affairs
Commonwealth and ACT Ombudsman
If you would like to make a complaint, or obtain further information about the Ombudsman, you can contact us at:
Ground Floor, 1 Farrell Place
Canberra ACT 2600
(GPO Box 442, Canberra ACT 2601)
Phone: 1300 362 072 (local call charge)
Fax: 02 6249 7829
Email: ombudsman@ombudsman.gov.au
Website: www.ombudsman.act.gov.au