ACT Ombudsman Annual Report 2015-16

CONTENTS

• A. Transmittal certificate
• B. Organisational overview and performance
  • B.1 Organisational overview
  • B.2 Performance analysis
  • B.3 Scrutiny
• C. Financial management reporting
• Part 4—Agency-specific annual reporting requirements
  • Controlled operations
  • Surveillance devices
  • Assumed identities
  • Child Sex Offenders Register
• M. Community engagement and support
• N. Justice and community safety
  • N.2 Freedom of information
• O. Public sector standards and workforce profile
  • O.2 Public Interest Disclosure scheme (PID)
• P. Territory records
• Appendix 1—Approaches and complaints received and
  finalised about directorates and ACT Policing 2015–16
• Glossary and abbreviations
• Compliance Statement
  • Report on omissions and reasons for non-compliance

Contacting the ACT Ombudsman

Enquiries about this report or requests for other information should be directed to:

Manager, Communication
Commonwealth and ACT Ombudsman

If you would like further information about the Ombudsman:

Post

GPO Box 442
CANBERRA ACT 2601

Telephone 1300 362 072

Website ombudsman.act.gov.au

The ACT Ombudsman Annual Report 2015–16 is available on the website.

CREDITS

Australian Capital Territory

ISSN 2206-8627 (Online)

Subject to acknowledgement, noting the ACT Ombudsman as author, extracts may be copied without the publisher's permission.

Produced by the ACT Ombudsman, Canberra

Design: Papercut

Printing: New Millennium Print

Stock: Monza Satin